Hiding

I did something wrong for my leave cover when she was away...
Mistakes that caused customer to incur OD interest.... I feel so guilty. It shouldn't have went wrong. Did I assume people got my idea without communicating clearly? Haiz.... Wrong done. Now they are rectifying... Don't know how it can be rectified? Does back-valuing the transaction helps? No... I do not think so... OD interest is still there. We have to get waiver for it.

I feel that being an experienced one, I should not have made the mistake.
Its not to be forgiven.

Haiz. Disappointed with myself.